Last Modified: December 5th, 2024
Lucia Protocol is a platform owned and operated by Decentral Holding Corporation, a C Corporation incorporated in the state of Delaware, USA. The company’s registered office is located at 2824 Merrimont Drive, Troy, OH 45373. As the Controller of your Personal Data, we are responsible for ensuring that your information is handled in compliance with applicable data protection laws.
This Privacy Policy outlines how we process your Personal Data, in particular when you visit our website at https://ads.clickinsights.xyz (“Website”), access the Lucia Protocol SaaS platform (“Platform”), utilize any services provided through the Website and the Platform (“Services”), or enter into any relationship with us.
If you have questions about this Privacy Policy or the way your Personal Data is handled, you can contact us:
1.1 To ensure clarity and transparency, we provide definitions for key terms used in this Privacy Policy:
1.1.1 Controller (or “we,” “us,” “our”): Refers to Decentral Holding Corporation, a C Corporation registered in Delaware, USA.
1.1.2 Personal Data: Refers to information relating to a natural person who can be identified directly or indirectly by one or more factors specific to their identity, including name, email, IP address, and any other data collected through cookies or similar technologies.
1.1.3 Policy: Refers to this Privacy Policy.
1.1.4 Website: Refers to the website operated by the Controller at https://ads.clickinsights.xyz.
1.1.5 User: Refers to any natural person visiting the Website or using one or more of the services or functionalities described in this Policy.
1.1.6 Platform: Refers to the Lucia Protocol SaaS platform, through which we provide our Services.
1.1.7 Customer: Refers to any individual or entity that has entered into an agreement with us to use our Services or a representative acting on their behalf.
1.1.7 Services: Refers to the services provided through the Platform, which may include analytics tools, customer management solutions, campaign management features, and API integrations.
2.1 Lucia Protocol collects personal data through various methods to ensure the delivery and improvement of our services. This includes direct interactions, automated technologies, and third-party sources. Direct interactions occur when you provide personal data by corresponding with us via email, or through our Website, Platform, or Services. Automated technologies enable us to collect data about your device, browsing actions, and patterns as you interact with the Website or Platform. This data is gathered through our Browser-SDK and other similar technologies. Additionally, we may receive personal data from third parties or publicly available sources, such as social media providers or other publicly accessible platforms.
2.2 When you register for or engage with our Services, we collect specific types of information to ensure proper functionality and service delivery. Personal information, such as your name, email address, phone number, and payment details, is collected during account creation or transactions. Additionally, we may collect non-personal information, including your IP address, device details, browser type, and usage patterns, to enhance the performance and functionality of the Services. Our servers also gather aggregated statistical data about your interaction with the Services, which is not linked to your personal account but helps us improve the user experience.
2.3 Lucia Protocol collects personal data through a variety of methods to ensure the delivery, improvement, and seamless operation of our services. These methods include:
2.3.1 Direct Interactions: Personal data is collected directly from you when you interact with us. This occurs through correspondence via email or when you use our Website, Platform, or Services to provide information necessary for communication, service delivery, or account management.
2.3.2 Automated Technologies: As you interact with our Website or Platform, we automatically gather data about your device, browsing actions, and patterns. This data is collected using tools which enables us to analyze user activity, improve functionality, and enhance user experience.
2.3.3 Third-Party Sources: We may obtain personal data from publicly accessible platforms, such as social media providers, to better tailor our services and communications to your preferences and needs. These publicly available sources help us ensure our services align with user expectations.
2.3.4 Third-Party Integrations: Our Services may include integrations with third-party tools designed to enhance functionality and provide analytics. These trusted providers, including Firebase, Google Analytics, and Mixpanel, may collect information capable of identifying you to support their functionalities. We work exclusively with established services to maintain the highest standards of security and performance. For detailed information about their data handling practices, you can review their respective privacy policies on their official websites.
3.1 Lucia Protocol processes personal data to fulfill its services and maintain clear and transparent communication with its users. The purposes for processing include the following:
3.1.1 Providing Access to the Website and Services: We collect and process personal data to facilitate access to our Website, Platform, and Services. This includes maintaining functionality, security, and efficiency for all users interacting with our digital interfaces.
3.1.2 Responding to Inquiries: When users contact us via email, contact forms, or other communication channels, we process personal data to provide timely and accurate responses to questions or concerns.
3.1.3 Delivering Newsletters and Updates: If you subscribe to our newsletter or request updates, we process your personal data to send the requested communications, ensuring you remain informed about our services, events, or changes relevant to your interests.
3.1.4: Customers Using Our Platform or Services: If you are a customer utilizing our Platform or Services under an agreement, we process your personal data to fulfill contractual obligations, manage accounts, and ensure a high standard of service delivery.
3.1.5: Contractors, Suppliers, and Business Relationships: For contractors, suppliers, or individuals entering into a business relationship with us, we process personal data to manage agreements, communicate effectively, and uphold our commitments in those relationships.
3.1.6: Social Media Interactions: If you interact with us via social media platforms, we process personal data to engage with your inquiries, provide relevant updates, and enhance our digital community's experience.
3.1.7 Representatives of Customers, Contractors, or Suppliers: If you act on behalf of a customer, contractor, or supplier, we process your personal data to facilitate communication, fulfill agreements, and maintain professional relationships.
3.2 Lucia Protocol does not collect sensitive categories of personal data, including but not limited to:
4.1 When you visit the Lucia Protocol Website, we collect certain personal data to enhance your experience and ensure the security and efficiency of our services. This information may include your IP address and data gathered through transactional analytics or similar technologies. The processing of this data serves several essential purposes:
4.1.1 Marketing Activities: We process your personal data to promote our services or those of trusted partners. This may involve displaying marketing content tailored to your interests using behavioral advertising techniques. Such activities are conducted based on your consent. By understanding your preferences, we aim to provide more relevant and engaging marketing content.
4.1.2 Analytics and Improvement: Personal data collected during your visit is used for analytical and statistical purposes. This helps us understand user behaviors, preferences, and interactions with the Website. These insights enable us to refine our functionalities, improve user experience, and offer a more optimized platform.
4.1.3 Legal Claims and Interests: Your data may be processed to establish or defend legal claims, ensuring that our rights and interests are protected. The legal basis for this processing is our legitimate interest in maintaining compliance, security, and the integrity of our services.
4.1.4 System Security and Functionality: To ensure the security and operational efficiency of our IT systems, your personal data is processed for technical and administrative purposes. This includes safeguarding against potential breaches, maintaining system reliability, and ensuring uninterrupted service delivery.
Profiling and Personalization